Watch Care & Maintenance

You do it all, and you invest in gear that does too. But just like your favorite pair of boots and patched up denim, your watch needs regular maintenance to perform reliably throughout the years.

With a strong understanding of your watch and a bit of attentiveness, you'll find maintaining the quality and performance of your watch is actually quite easy. Below are some of the tips and best-practices we recommend to maintain the quality and integrity of your new time-keeping companion. 

Over time, small amounts of dust and dirt can get caught in the grooves and cavities of your watch, but regular cleaning at least once a week will prevent dirt from building up and damaging your watch.  

To clean your watch, use a soft cloth, warm water, and a little bit of mild soap to wipe down the case and crystal. Use a dry, soft-bristle toothbrush to clean out those hard-to-reach crevasses where dirt and dust can accumulate.

Avoid exposing your watch to chemicals and abrasive solvents like perfume, bug spray, and corrosive cleaning supplies, as these can cause damage, discoloration, and deterioration to the case and crystal. 

Do not set the time or date between 9:00pm and 1:00am when the date mechanism is in action. Operating the crown during this period could cause damage to the date wheel complication. 

Do not operate the crown while wearing the watch on your wrist; make sure to remove the watch before setting the date and time. Rotating the crown at an angle causes uneven tension to the stem and can cause the crown to snap off.

Do not attempt to open the caseback of your watch by yourself– leave this to an authorized Centric Instruments repair shop! Opening the factory-sealed caseback will void the manufacturer warranty for water resistance and expose the movement to dust, dirt, and other particles that can compromise its accuracy.

Your Lightwell has a water resistance rating of 10 ATM, making it suitable for surfing, snorkelling, and diving as deep as 100 meters underwater. 

Before submerging your watch underwater, make sure to double-check that the crown is fully screwed down against the case. Do not unscrew or operate the crown while your watch is submerged underwater or else water can infiltrate the case and potentially damage the movement. After use in salt water, make sure to rinse your watch with fresh water and dry it completely before resuming normal operation.

Always use the silicone rubber strap when wearing your watch in water. Avoid exposing the leather straps to water, as moisture can dry out the leather and eventually cause it to crack. 

Avoid exposing your watch to hot showers, saunas, and high humidity conditions. Over time, steam and humidity from these environments can permeate through the seals and deteriorate the gaskets, eventually compromising the water resistance of your watch. 

If condensation begins to fog the crystal, it means there is moisture inside the case. Contact us immediately if you suspect that your watch has water damage!

Warranty

We stand behind the quality of our products and guarantee each piece to be free of manufacturing defects. You can find more information about our International Warranty here.

If you have any questions, drop us a line at hello@centricinstruments.com